Returns & Exchanges

At ONNO T-Shirt Co., we want you to love your sustainable apparel, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your organic cotton or bamboo tee isn't the perfect fit, we are committed to making it right.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

3

Ship the Package

Drop off your package at any authorized carrier location, ensuring the garment is securely folded to prevent damage during transit.

4

Receive Your Refund

After our warehouse team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing